Hey! Don’t forget the FTC’s Internet Mail Order Rule!

Hey! Don’t forget the FTC’s Internet Mail Order Rule!

What? Never heard of it…neither did the three marketers who the FTC just filed suit against! The Federal Trade Commission filed suit against three online merchandisers for failing to deliver on promises that they could quickly ship products like face masks, sanitizer, and other personal protective equipment (“PPE”) related to the coronavirus pandemic. The lawsuits allege that the companies violated the FTC’s Mail, Internet and Telephone Order Rule (“Mail Order Rule”), which requires that companies notify consumers of shipping delays in a timely manner and give consumers the chance to cancel orders and receive prompt refunds.

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