What are the Penalties for Violating the Telemarketing Sales Rule ("TSR")?
Anyone who violates the TSR is subject to civil penalties of up to $43,280 for each violation. In addition, violators may be subject to nationwide injunctions that prohibit certain conduct, and may be required to pay redress to injured consumers.
The FTC has information available about the following topics at business.ftc.gov.
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FTC’s Franchise Rule
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FTC’s 900-Number Rule
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FTC’s Cooling Off Rule
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FTC’s Mail or Telephone Order Merchandise Rule
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FTC’s Negative Option Rule
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Continuity Plans
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Fair Credit Reporting Act
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FTC’s Fair Debt Collection Practices Act
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The Truth in Lending Act
The FCC has information about the TCPA.
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Complaints & Inquiries Division
445 12th Street, S.W.
Washington, D.C. 20554
email:fccinfo@fcc.gov
fcc.gov
fcc.gov/cgb/complaints.html
1-888-CALL-FCC (1-888-225-5322) voice
1-888-TELL-FCC (1-888-835-5322) TTY
[Note: Edited August 28, 2020, to reflect increase in telemarketer fees for the Do Not Call Registry.]
[Note: Edited January, 2020, to reflect Inflation-Adjusted Civil Penalty Maximums.]
[Note: Edited January 30, 2020, to track the language of the Rule and to add examples to the section Assisting and Facilitating Sellers or Telemarketers Who Violate the TSR is Prohibited .]
For more information, see here: https://www.ftc.gov/tips-advice/business-center/guidance/complying-telemarketing-sales-rule
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