What Does the Mail, Internet, or Telephone Order Merchandise Rule Cover?
It applies to most goods a customer orders from the seller by mail, telephone, fax, or on the Internet.
It does not matter how the merchandise is advertised, how the customer pays, or who initiates the contact.
For more information, see here: https://www.ftc.gov/tips-advice/business-center/guidance/business-guide-ftcs-mail-internet-or-telephone-order
These materials were obtained directly from the Federal Government public websites and are posted here for your review and reference only. No Claim to Original U.S. Government Works. This may not be the most recent version. The U.S. Government may have more current information. We make no guarantees or warranties about the accuracy or completeness of this information, or the information linked to. Please check the linked sources directly.