Residents of Newark, New Jersey now have a direct line they can call to with a question or complaint about consumer financial products or services directly to the Consumer Financial Protection Bureau’s Consumer Response team.
The CFPB announced the pilot program on February 7. It is the first of its kind that gives city residents an immediate, direct connection to the federal agency, which will screen complaints to see if they are complete, fall within the agency’s jurisdiction and aren’t duplicative.
Complaints over the hotline that meet the criteria will then be sent to the responding company for review and a response demanded. You will have 15 days to respond. Be sure you respond. All but the most complicated complaints are expected to close within 60 days. Consumers can log into the CFPB’s website to check the status of their complaint and to provide feedback regarding the company’s response.
New Jersey now Reporting to the CFPB
Select the Option that's Right for You
CLIClaw Subscription
Empower Your Compliance Journey.
Here you will find access to a collection of proven materials used to design compliance programs for some of the largest marketers including online education, simplified guides, and checklists, as well as public resources, programs and outlines which are designed to assist you in creating your community of compliance.
$29
per month
- Educational Resources: Gain insights into designing robust compliance programs used by leading marketers. Simplified guides, checklists, and public resources are at your fingertips.
- Customizable Policies: Empower your team to create personalized policies, procedures, and contracts tailored to your business needs. Learn negotiation strategies to handle contracts effectively and mitigate risks.
- Practical Solutions: Navigate seemingly intricate compliance challenges with practical, actionable solutions.
- Knowledge Empowerment: Understand legal requirements to transform complex forms into actionable insights and strategic advantages.
And More: Continuous updates and additional resources to keep you ahead in compliance.
CLICEnterprise
Tailored Compliance Solutions for Your Business.
Contact Us Today to Get Started
- Tailored Guides & Checklists: Customized compliance guides and checklists specific to your industry and operational requirements.
- Company Private Web Portal: Secure access to a dedicated web portal for centralized compliance management, training, and documentation.
- Certified Personal Training: Expert-led training programs tailored to your company’s practices and compliance requirements.
- Compliance Alerts: Stay informed with timely alerts on regulatory changes and updates impacting your industry.
And More: Additional resources and support to streamline your compliance processes.