The Federal Trade Commission (“FTC”) has issued a final ruling on the Mail or Telephone Order Merchandise Rule updating a longstanding rule governing mail and telephone based retailers to explicitly include e-commerce vendors as well. The rule originally passed in 1975, requiring mail and phone based sellers to ship ordered products and services within 30 days or explicitly inform the consumer when the product or services would be shipped is now fully applicable to online retailers.
FTC Requires Online Merchants to Ship No Later than 30 Days after the Order
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