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Can we provide a delay option notice by posting it on the Customer’s "Order-Status" Page of our Website?

Can we provide a delay option notice by posting it on the Customer’s "Order-Status" Page of our Website? According to the Mail, Internet, or Telephone Order Merchandise Rule, if you provide a delay option notice, you must choose a way that is reasonably likely to provide all the required...

Can we Say 48 Hours "Most of the Time" according to the Mail, Internet, or Telephone Order Merchandise Rule?

Can we Say 48 Hours "Most of the Time" according to the Mail, Internet, or Telephone Order Merchandise Rule? If you represent that you ship in 48 hours most of the time, you will be required to ship or provide notification of delay in 48 hours all the time. The Rule requires you to ship in the time...

Can we Send the Delay Option Notice to the Customer’s Email Address according to the Mail, Internet, or Telephone Order Merchandise Rule?

Can we Send the Delay Option Notice to the Customer’s Email Address according to the Mail, Internet, or Telephone Order Merchandise Rule? Notice by Posting and Email Q: Can we send the delay option notice to the customer’s e-mail address? A: Yes. Q: Can we provide a delay option notice by posting...

We Offer to Ship Merchandise Ordered by Mail or Telephone and to Bill the Customer Later. Are we Covered by the Rule?

We Offer to Ship Merchandise Ordered by Mail or Telephone and to Bill the Customer Later. Are we Covered by the Rule? According to the Mail, Internet, or Telephone Order Merchandise Rule, whether the transaction is covered by the Rule depends on whether you bill as part of a credit arrangement made...

We Want to Sell by Mail or Telephone a Product that is Not Yet Available, Does the Rule Apply?

We Want to Sell by Mail or Telephone a Product that is Not Yet Available, Does the Rule Apply? According to the Mail, Internet, or Telephone Order Merchandise Rule, it depends. In an advisory opinion, the FTC told a publishing company that it could "dry-test" its merchandise as long as the...

What a First Delay Option Notice Must Say according to the Mail, Internet, or Telephone Order Merchandise Rule

What a First Delay Option Notice Must Say according to the Mail, Internet, or Telephone Order Merchandise Rule In seeking your customer’s consent to delay, the first delay notice you provide to the customer (the "delay option" notice) must include: • a definite revised shipment date or, if unknown...

What are Shipment Representations according to the Mail, Internet, or Telephone Order Merchandise Rule?

What are Shipment Representations according to the Mail, Internet, or Telephone Order Merchandise Rule? In soliciting telephone orders we make no shipment representation, so the 30-day rule applies. In taking the order, the sales representative tells the customer that the merchandise will be...

What are Tips for Complying with the Mail, Internet, or Telephone Order Merchandise Rule.

What are Tips for Complying with the Mail, Internet, or Telephone Order Merchandise Rule. Here are some tips for complying with the law. Compare and contrast. The Internet is a comparison shopper’s dream. They’ll be scrutinizing what you say on your website to grab the best deal at the lowest price...